Do’s and don’ts for taxpayers who get a letter or notice from the IRS

The IRS mails letters or notices to taxpayers for a variety of reasons including if:

• They have a balance due.
• They are due a larger or smaller refund.
• The agency has a question about their tax return.
• They need to verify identity.
• The agency needs additional information.
• The agency changed their tax return.

Here are some do’s and don’ts for taxpayers who receive one:

Don’t ignore it.

Don’t panic

Do read the notice.

Do respond timely. 

Do pay amount due. Taxpayers should pay as much as they can

Do keep a copy of the notice or letter. 

Do avoid scams. The IRS will never contact a taxpayer using social media or text message. The first contact from the IRS usually comes in the mail.